What To Do If You See Nursing Home Abuse On Social Media

nursing home abuse

What To Do If You See A Nursing Home Resident’s Rights Being Violated On Social Media 

Nursing home employees are crucial in helping identify violators of the Illinois Nursing Home Care Act, including the reporting of other workers who choose to document these violations on personal Facebook, Instagram, YouTube, and Snapchat accounts or through private text messages. A recent example of this ‘social showcase of abuse’ came through Levin & Perconti’s representation of a 91-year-old woman who was taunted, and her privacy violated by two care aides formerly employed by Abington of Glenview Nursing Home in Glenview. The workers, Brayan Cortez and Jamie Montesa, taunted Margaret Collins, an elderly resident with dementia and then shared their abusive behavior within their community of followers on Snapchat. It was a former employee – still connected to the workers via the social network – who saw the video and made the right choice to alert the resident’s family of it.

At Levin & Perconti, we recognize and applaud the many overworked and underpaid care workers who ultimately save lives by reporting their co-workers, managers, and even sometimes their friends who choose to disregard the care, privacy, and treatment of nursing home residents in Illinois. But we also know there are many more workers afraid to report these incidents in fear of retaliatory actions made against their careers by the nursing home industry. The Illinois Nursing Home Care Act & Illinois Whistleblower Act protects all workers from retaliation for reporting or threatening to report a violation of the law or regulation concerning the care and privacy of nursing home residents.

Reporting What You See on Social Media Could Be Lifesaving 

If you are aware of any video, photo, story, or mention of resident abuse, invasion of their privacy, or neglect displayed on a social network such as Facebook, YouTube, Instagram or Snapchat, through a group text or in a private online community, there are several things you can do to report a violation concerning what you have seen.

The nursing home abuse and neglect attorneys at Levin & Perconti strongly encourage you to:

  1. Take screenshots and save any video, texts or images, as well as all user information.
  2. Do not participate in the social media post or engage with the content or its users by liking, sharing, commenting or replying to a text message.
  3. Report what you have seen immediately to the facility’s administrators and the Illinois Department of Public Health and the Department’s Bureau of Long-term Care.
  4. Call the nursing home whistleblower hotline at 312-332-2872 to discuss how you can work with an attorney to protect the safety and well-being of the residents involved.

You can request a free consultation. We encourage you to report what you see as soon as possible to someone other than the facility managers or your superiors to ensure the corrective action will be taken.

If You See Abuse or Neglect on Social Media, Talk with a Lawyer Today 

At Levin & Perconti, we recognize the need to hold people who ultimately violate the law, rules, or regulations accountable with regard to the care and treatment of patients or residents in their charge. We frequently have families and nursing home staff contacting our team to share concerns and seek guidance.

Consultations with our attorneys are both free and confidential. Please call us at (312) 332-2872 or complete our free online consultation request form.

Also read: Video of Dementia Resident Taunted by Nursing Home Caregivers Was Shared on Social Media

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