The Des Moines Register recently co-published a report with ProPublica, a public interest group, about the uptick in reports of nursing home employees using social media as a way to share demeaning photos and videos of residents.
After several stories made headlines last year, the Centers for Medicare and Medicaid Services (CMS) called on nursing homes to develop training and policies regarding resident abuse. Specifically, CMS encouraged facilities to educate staff about improper use of cell phones and social media as a means of sharing ‘demeaning or humiliating’ photos and videos. Regardless of the push for facilities to prevent and correct staff members from using Facebook, Instagram, Snapchat and other platforms to share offensive content, the report discovered at least 18 cases of such abuse in the last year alone, with 6 of those in Iowa. The authors note that the number of incidents has increased since 2015 and that the 18 recent cases of which they’re aware are likely just the tip of the iceberg. In all, ProPublica states that they are aware of 65 cases of social media posts of nursing home residents since 2012.
An Increasing Problem