Obviously all nursing home residents deserve to receive quality care every day that keeps them safe from harm. However, there are times when caregivers will, unintentionally, make mistakes. Like any other human, a worker may accidentally fail to check on a resident, forget a medication, or make a similar blunder. When that happens, if harm results, it is only reasonable for those responsible to pay for the consequences of the error. That is not necessarily a permanent condemnation of the individual who made the mistake–it happens. But none of that changes that the fact that all of us–from doctors and nursing home workers to care drivers and lawyers–are responsible for the results of our actions, regardless of our intentions.
In an ideal world those responsible for accidents in nursing homes would immediately admit the error, explain the situation, and do whatever possible to make it right. Sadly, that sort of openness and honesty is rare. Instead, many caregivers (and owners and operators) engage in the exact opposite conduct; doing everything in their power to avoid any and all accountability.
Far too many in this situation refuse to share information, make up excuses, point blame elsewhere, and otherwise fail to be forthright. This usually acts as a second blow to nursing home residents and their family members who are simply trying to understand what happened.