September 25, 2009

The National Consumer Voice for Quality Long-Term Care Issues Newsletter

The National Consumer Voice for Quality Long-Term Care has issued their September Newsletter. The newsletter discussed the recent budget cuts to Illinois Ombudsmen Programs. On October 1, planned state budget cuts will significantly reduce funding to Illinois’s long-term care ombudsmen program. These budget cuts will place further strain on the program that helps prevent nursing home abuse and neglect. The budget cuts will reduce funding from $2.34 million to 1.9 million. This will inevitably mean a decrease in ombudsmen, who routinely address the questions and concerns of residents. The president of the Illinois Association of Long-Term Care Ombudsmen stated that the regular presence of an ombudsman is vitally important especially for those who do not have family and friends to advocate on their behalf. The decrease of ombudsmen will reduce the amount of help that elderly residents receive in nursing homes. The newsletter also discussed that nursing home executives are excluded from federal health care programs and the fact that the inspector general has released reports on hospice in nursing homes. To read the entire newsletter, please click the link.

September 8, 2009

Budget Cuts to Reduce Nursing Home Advocate Program

Elderly people across Illinois may suffer when budget cuts are scheduled to take effect October 1. These budget cuts will reduce the number of trained advocates who visit nursing homes to expose and prevent elderly abuse and neglect. The president of the Illinois Association of Long-Term Care Ombudsmen is very worried about the effect that these cuts will have on nursing home care. The 19 percent funding cut will result in layoffs and reductions in staff hours for people who regularly visit facilities. The regular presence of ombudsmen is vitally important to those residents who are unable to speak on their own behalf. Long-term care ombudsmen, who are not state employees, inform residents and families of their rights, resolve care-related problems and help protect residents from financial abuse by relatives. They also assist residents and families in filing complaints with the Illinois Department of Public Health about nursing home care. To read more about the budget cuts, please click the link.

August 20, 2009

LaSalle County Nursing Home Angers Ombudsman

On June 4, the Illinois Department of Public Health (IDPH) issued a report faulting the nursing home for failing to protect female residents from the molestations of a male resident between January and May. The day after report was released the resident was moved from the home to the mental unit at an Illinois hospital. Following a inspection of the home, the nursing home’s administrator claimed that staff had asked the home’s ombudsman to help develop “interventions” for the male resident. He noted that the ombudsman has a duty to report abuse and neglect and said the ombudsman did not consider the male resident’s behavior to be nursing home abuse and neglect. The ombudsman states that these accusations are false. She states that the home’s staff never asked the ombudsman to help develop interventions and that an ombudsman is prohibited from reporting or sharing information about elder neglect and abuse without permission from the resident in question. The LaSalle County Nursing Home is facing a $20,000 fine from the state and at least a possible $20,000 fine from the federal government for the elderly abuse committed by the male resident. To read more about the nursing home abuse, please click the link.

August 7, 2009

Resident’s Advocates Discuss Nursing Home Legislation

The Illinois State Journal Register discussed both the pros and cons of the new nursing home legislation proposed in Illinois, Senate Bill 314. Some, like the executive director of Nursing Home Monitors, believe that the nursing home legislation would weaken an already lax regulatory system by allowing the state to forgive certain fines against nursing homes that promise to use the money for correcting deficiencies. Others, like Wendy Meltzer, the director of Chicago-based Citizens for Better Care, believe that the bill would make it harder for nursing homes to negotiate a reduction in fines. This is due to the work of Meltzer to insert language that made reductions of fines off limits if those fines were connected with harm to residents. The nursing home industry agreed with the changes to the original nursing home legislation because the state was focusing too much on high fines against nursing homes and not enough on helping facilities provide good care. Currently, the bill is awaiting Illinois Governor Pat Quinn’s signature. To read more about the nursing home legislation, please click the link.

| Share
May 14, 2009

State’s Decision Supports Lower Fines in Illinois Nursing Home Abuse and Neglect Cases

An Illinois judge handed down a ruling that said the Illinois Department of Public Health (IDPH) illegally increased fines against nursing homes. The IDPH may no longer fine a nursing home more than $10,000. This comes as a blow to many nursing home advocates who fear that lowering fines will cause an increase in poor quality care. With smaller fines, Illinois nursing homes will have less incentive to provide quality care. Larger fines motivate nursing homes to avoid punishment by delivering appropriate care to their residents. It is most likely that the IDPH will appeal this decision. According to the IDPH acting director, “We have been fining what we feel is appropriate for what we find." To read the full story about this devastating ruling about Illinois nursing homes, follow the link.

June 23, 2008

New Help in Evaluating Nursing Homes

When 84-year-old John DeBias’ health began declining a few years ago, he was forced to abandon his condo in Florida and return to Carpentersville, Illinois, to live with his daughter. However, five months ago, John broke his leg and then suffered a heart attack during surgery and, as he continued to get worse, living with his daughter, Karen, a single working mother, became impossible since she simply did not have the time to devote to her ailing father and in-house health care was not enough. It was then that John was forced to move into a nursing home. Since January, John has lived in multiple Illinois nursing homes. He is finally in one that works for the family, but getting there was difficult. Most of the nursing homes put a good show on for the residents’ families, but care ends up being inadequate and seniors are left to fend for themselves more than they are able. A stint in one nursing home left John with weight loss of 13 pounds in two weeks, urinary tract and yeast infections, a shoulder injury from being pushed and pulled around, dehydration and malnutrition, and pressure sores.

Unfortunately, this is not a unique story for nursing home residents. In 2003, nation-wide state Long Term Care Ombudsmen programs collectively investigated 20,673 complaints against nursing homes and board and care residents. The Nursing Home Transparency and Improvement Act of 2008 is aimed at improving consumer knowledge about the quality of nursing homes. Some ways the Act is achieving that goal is by: (1) posting nursing home ownership details, a standard complaint form, and links to inspection reports on www.medicare.gov; (2) increasing the maximum fines from $10,000 to $100,000 for any nursing home deficiency that results in a death; and (3) independently auditing nursing home chains, allowing closer watching of chains that have failed to comply in the past. In addition, separate from the legislation, there will be a website by the end of the year that evaluates nursing homes on a five-star rating system.

Read more here.

April 30, 2008

Mental Health Nursing Home Frequently Troubled by Poor Sanitation and Resident Suicide

A mental health nursing home has made the news for two colossal problems: frequent resident suicide and unsanitary conditions. Multiple residents in the past year have attempted suicide and the state inspectors believe mental health nursing home abuse and neglect may be the culprit. For instance, two residents jumped from a window and were severely injured in the mental health nursing home and one resident died in the nursing home and was not noticed for 36 hours. These incidents are clearly signs that something has gone terribly wrong. Another resident was found living in a room with a dirt floor, covered with earthworms. The state has opened a major investigation into the home.

Read the full story here.

October 24, 2007

NJ LPN charged with 19 counts of elderly abuse and neglect

The abuse of the elderly by nursing home staff rose to new heights as a licensed practical nurse in New Jersey repeatedly abused and stole from nursing home residents over a period of four years. 28-year old Devin Bonsall worked in eight different nursing homes in New Jersey from 2003 to 2007. She was finally caught after an investigation by the New Jersey Office of the Ombudsman for the Institutionalized Elderly. A nurse investigator was able to pick out a pattern regarding several complaints from family members, social workers, anonymous callers, and the facilities themselves. In all the complaints, the nursing home staff would pinch and slap the victims. From these intial reports, the Office of the Ombudsman was able to connect Devin Bonsall to the more serious offenses.

This is not the first time Devin Bonsall has run in with the law. In November 2003, she was charged with two counts of elder neglect, two counts of theft of a controlled dangerous substance, and two counts of possession of a controlled dangerous substance. Despite these serious charges in her previous history, it is currently unclear how she was able to find jobs at the various other facilities where she continued to abuse and neglect the elderly.

Click here for the full article.

July 23, 2007

Illinois Department on Aging awards 2007 Outstanding Long Term Care Ombudsmen

The Illinois Department on Aging recently awarded Judy Ellet of the Shawnee Alliance for Seniors and Kate Donovan of Rockford 2007 Outstanding Long Term Care Ombudsmen Awards. Long Term Ombudsmen have an important role in Illinois elder rights as they work to protect, defend and advocate for the rights of nursing home and long term care residents and their families. They help with resolving complaints of abuse and neglect, providing information to families and residents and advocate for good individualized care among other important services.

Elder abuse often goes unnoticed, but research indicates that about 4 to 5 percent of people aged 60 years and older are subjected to some form of mistreatment. In Illinois, over 50 percent of elder abuse reports allege financial exploitation; 25 percent allege physical abuse; 45 percent allege active or passive neglect; and 45 percent allege emotional abuse. However, only about one in 13 cases are reported to Illinois's Elder Abuse and Neglect Program.

Continue reading "Illinois Department on Aging awards 2007 Outstanding Long Term Care Ombudsmen" »

June 5, 2007

National Citizen’s Coalition for Nursing Home Reform welcomes new President

A warm welcome to Alison Hirschel as president of the NCCNHR. The NCCNHR focuses on such issues as nursing home abuse and neglect, adequate staffing in nursing home, working conditions of long-term care staff, resident’s rights, family support, development and support for the long-term care ombudsman program, and more. This organization has achieved great success and continues further in its work toward much needed nursing home reform.

Click here to find out more about the NCCNHR

May 23, 2007

Annual Watch List Shows Nursing Home Abuse and Neglect in Chicago and Illinois is Still a Major Problem

The Center for Medicare and Medicaid Services surveys nursing homes annually and provides a National Nursing Home Watch List. For 2007, the Illinois Nursing Home Watch List cited 250 Illinois nursing homes for actual harm and immediate jeopardy to patients. Over 25 nursing homes were cited in Chicago alone and at least 30 homes in the state of Illinois were cited for actual harm and immediate jeopardy on three or more surveys. Hence, nursing home abuse and neglect is a legitimate problem in Illinois and the nation as a whole.

The list is published on memberofthefamily.net, a website designed to offer information about Medicare and Medicaid certified nursing homes nationwide. As seen on NBC’s Today Show, memberofthefamily.net also provides literature on the subject of nursing home rights, including the recently published guide Danger Zone: Unlock the Secrets of Nursing Home Medical Records and Protect Your Loved One. The book is intended to help families recognize falsifications in medical records and nursing home negligence.

In Illinois, advocates and nursing home lawyers have been working to combat nursing home abuse and neglect. Organizations like Illinois Citizens for Better Care (ICBC), the Center for Justice and Democracy, and the regional Ombudsmen program can help you determine whether your loved one is a victim of abuse and neglect.

April 14, 2006

Ombudsman Statewide Training Conference - Steve Levin delivers opening remarks on "Empowering the Ombudsman"

Levin & Perconti's Steve Levin opened the morning session at the Illinois Long Term Care Ombudsman Program Statewide Training Conference on March 29, 2006. Steve presented "Empowering the Ombudsman - Advocacy Suggestions" in which he highlighted the difficulties and challenges facing the Ombudsman in Illinois as they continue their advocacy to promote better quality care in long-term facilities. Amongst the topics Steve addressed were:

• Nursing home reform laws
• Staffing insufficiencies
• Research tools and allies available to Ombudsmen in Illinois
• Importance of charting and reporting
• The role of the family
• The role of private litigation

Download the speech.

April 12, 2006

The role of ombudsmen in long term care

What is an ombudsmen?

Ombudsmen in Illinois visit nursing home residents to inform residents and their families of their rights to quality care, and help to resolve problems in long-term care facilities. There are 17 regional ombudsmen programs throughout the state of Illinois. In addition to advocating for quality and individualized care, ombudsmen are available to answer questions including but not limited to:
• What are my rights?
• Am I receiving the appropriate care?
• How can I resolve a complaint or issue with my care?

Click here to access contact information for the ombudsmen in your region.